Condition of Use of Culinaris Küchenaccessoires / Cookfunky
§ 1 GENERAL
All purchases, deliveries and other services take place according to these conditions.
§ 2 PRICES
Prices are valid as of the day of ordering. They are in the online bill. All prices include cost of the item, value added tax, plus shipping costs / C.O.D. charges Express Shipping.
Delivery within the EU – Value added tax
Deliver to countries outside the EU – no value added tax
§ 3 SHIPPING
By providing your information and clicking the "order now" button you enter into a binding transaction purchasing the items in your shopping cart. You receive a computer-generated e-mail confirming the order. The purchase contract comes into effect through the written confirmation of purchase on the part of the owner of Culinaris® Küchenaccessoires / Cookfunky. Should an item unexpectedly be undeliverable for reasons not having to do with the owner of Culinaris® Küchenaccessoires / Cookfunky, he has the right to withdraw from the transaction.
We are happy to tell you that culinaris.eu can ship to virtually any address in the world and deliver the goods to the delivery address given. Shipping costs for orders from culinaris.eu depend upon the method and option you choose.
If you have any questions concerning shipping rates please contact us at:
service@culinaris.eu or go to shipping
§ 4 PAYMENT
The following payment methods are generally available in our B2B shop.
Prepayment
If you select the prepayment option, we will provide you with our bank details in a separate email and dispatch the goods once payment has been received.
Invoice
The invoice amount is due 30 days after receipt of the invoice and the goods, payable by bank transfer to the account specified on the invoice. We reserve the right to offer purchase on account only following a successful credit check.
Payment in advance
We send out the ordered items after receiving the money for the order on the following account:
receiver: Culinaris
bank: Commerzbank
IBAN: DE96 8504 0000 0122 2470 00
SWIFT-CODE / BIC: COBADEFFXXX
§ 5 RECLAMATIONS / GUARANTEE
5.1 Reclamations / Guarantee
You agree to advise Culinaris® Küchenaccessoires / Cookfunky immediately of any obvious defect of the goods, including damage during transportation. Please submit notice of damage in written form (email to logistic@culinaris.eu). The guarantee is 2 years (see § 438 Abs. 1 Nr. 3 BGB). Valid complaints of obvious defects, or of other defects within two years of delivery, entitle the customer to repair or replacement of the goods free of charge, according to the wishes of the customer.
If you receive the order and the package is damaged, you must fill out a damage protocol that requires your signature as well as the postman’s signature.
If the sending back of goods to Culinaris Küchenaccessoires® / Cookfunky is not prepaid it will be not accepted (see § 312 Abs. 3 Satz 2 BGB).
5.2 Right of return / of withdrawal
You have the right to take advance of the right of return / of withdrawal of the products you ordered within a two-week period from the day on you received the ordered products (see § 312 Abs. 1 Satz 1, i.V. m. § 355 Abs. 1 Satz 2, § 356 Abs. 2 Satz 2, § 357 Abs. 3 BGB). Within Germany we offer you to pick up the products you want to return. Please contact us in advance:
Reclamations / returns / withdrawals to:
Culinaris Logistikzentrum
attn.: Herrn Bischoff
Steinbachweg 8
04158 Leipzig
Germany
Tel.: +49 (0) 341 461078-00
Fax.: +49 (0) 341 461078-29
e-mail: logistic@culinaris.eu
§ 6 OWNERSHIP
The shipped items are property of Culinaris® Küchenaccessoires / Cookfunky until they are fully paid.
§ 7 LEGAL INFORMATION
The legal domicile is for all lawsuits concerning the contract Leipzig. The German law is valid for all lawsuits between Culinaris® Küchenaccessoires / Cookfunky and the contract partner, also for foreign customers. Contractual language is German.
§ 8 Participation in the online dispute resolution program
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. We are obliged to participate in this program. You can find the Online Dispute Resolution website here.
Our email for consumer complaints is logistic@culinaris.eu